Com Fpx1250 Assessment 4 Written Communication Communicating A Change
📋 Assignment Instructions
Write a formal memo to your manager using appropriate tone, language, and structure.
Communication has changed over the years, and this has affected how we communicate with each other in our personal and professional lives. We all use different communication tools every day, such as text, email, video, and computer software. There are many benefits to this, one of which is collaborative communication. For example, multiple people can make changes to one document using services like Google Drive, Microsoft Office 365, and others! However, with so many communication options, miscommunication and overlooked messages can cause problems in the workplace.
For this assessment, you will craft a formal memo to your supervisor and offer suggestions to streamline your workplace's communications. You will also demonstrate your digital proficiency by choosing an appropriate communication tool for your team to use.
Communication has changed over the years, and this has affected how we communicate with each other in our personal and professional lives. We all use different communication tools every day, such as text, email, video, and computer software. There are many benefits to this, one of which is collaborative communication. For example, multiple people can make changes to one document using services like Google Drive, Microsoft Office 365, and others! However, with so many communication options, miscommunication and overlooked messages can cause problems in the workplace.
For this assessment, you will craft a formal memo to your supervisor, Wanda, and offer suggestions to streamline your workplace's communications. You will also demonstrate your digital proficiency by choosing an appropriate communication tool for your team to use.
Scenario
After you re-send Printables' shipment and ensure that Sara Robins received it and her refund for the missing package, your manager, Wanda, asks you to determine why no one from ABC, Inc. noticed the error until the customer contacted her. Upon investigating, you determine that an important internal email went into the Shipping Department manager's junk box. In order to ensure this does not happen again, you propose that email be used for certain, pre-determined communications only and that another digital tool be used as a way to encourage employee engagement and minimize overlooked messages.